Please see our video tutorial for importing your employer data from BrightPay 2024-25 or 2025-26 Windows into BrightPay here.

Note: If you see duplicate employers in BrightPay Cloud after importing from BrightPay Desktop, it is likely because you imported the employer file separately into both the 2025/26 and 2026/27 tax years from the desktop data. This creates two distinct employer records in the Cloud.

To avoid duplication, you should import your employer to BrightPay Cloud at the end of the 2025/26 tax year. Then, when starting the 2026/27 tax year, use the Cloud-to-Cloud import (the 'duplicate' option shown in light grey) to roll your employer forward into the new year. This ensures that there is only one continuing employer record.

If you haven’t processed payroll in the 2026/27 tax year yet:

• You can delete the duplicate employer for 2026/27 that was created from importing the desktop file.
• Then use the Cloud-to-Cloud import option (light grey ‘duplicate’) to bring your employer into 2026/27.

Caution:
Before deleting, double-check that you have not already processed any payroll in the 2026/27 employer record and confirm the duplication is due to importing for both tax years, not another issue