Brightpay UK Cloud
Oscar - Onboarding Assistant
- Oscar - Client Conversation Guide
- Oscar - Employer Quick Start Guide
- Security and Compliance
- Oscar Demo
- Oscar - Employee Onboarding in BrightPay
- We’re making Oscar even more secure – here’s what’s changed
Latest Releases
- Release Notes - 22 October 2026
- Release Notes - 15th October 2026
- Release Notes - 7th October 2026
- Release Notes - 1st October 2026
- Release Notes - 16th September 2026
- Release Notes - 10th September 2026
Crezco
- Promotional Video
- Demonstration Video of Embedded Payments
- BrightPay & Crezco: Open Banking Payments Overview
- How to register your bank account and set up Pay by Bank
- Create Pay by Bank Payment Run
- View Payments
System Requirements
Data Protection and Security
- Recent PHP Security Issue 21 October
- Bright Website Terms and Conditions and BrightPay Terms and Conditions
- Security or recovery of BrightPay (cloud)
- Data Processor Agreement
- Data Protection and Security (Payroll Bureau)
- Data Protection and Security (BrightPay)
Feature Comparison
Migration
Current Rates and Thresholds
- Tax Rates & Thresholds 2026/27
- National Minimum Wage and National Living Wage - April 2026
- HMRC Multi-Factor Authentication (MFA) for Agents
- UK Payroll Rates & Thresholds (2026–2027)
- NIC Category Letters
- Welsh Rate of Income Tax
Payroll Setup
- How to request an ownership change of an Organisation
- TOIL (Time off in Lieu)
- Quick Guide to the Pro Rata Annual Earnings Periods for 2026-27
- Inviting a Team Member
- Team Members - Roles Defined
- Splitting out your Employer files
Payroll Processing
- Salary sacrifice deductions in BrightPay
- Salary for New Starters and Leavers - Manual Pro-Rata Adjustment Required
- Resetting Two-Factor Authentication (2FA) for BrightPay / BrightID
- Correcting Payroll Records in a Previous Tax Year
- Correcting Overpayments in Payroll Software
- How to Set Up the 'Bike to Work' Scheme in BrightPay
Paying Employees
- Annual Leave Entitlement for New Starters
- “Post Town Is Required” Error When Sending Payments to Modulr
- Paying Employees by Modulr
- Paying Employees by Credit Transfer & Creating a Bank File
- Paying Employees by Cheque
- Paying Employees by Cash
Auto Enrolment Pensions
- People's Pension Error
- Nest - Approve Payment
- NEST IFC Error Codes — What They Mean & How To Fix Them
- Steps to Stop Pension Contributions
- Adding Other (Bespoke) Automatic Enrolment Pension Scheme
- Smart Pension - Error messages
RTI
- NINO Verification Request (NVR)
- How HMRC Government Gateway Credentials Work
- Correcting an Incorrect National Insurance Number After FPS Submission
- RTI Notifications Troubleshooting
- EPS Rejection Errors – Causes and Solutions (HMRC RTI)
- HMRC Discrepancies for New Customers
Expenses and Benefits
- Switching from P11D to Payrolled Benefits
- Recording Employee Contributions Towards Benefits in Kind (BIK)
- Deleting a Benefit in Kind added in error to an employee’s record
- Beneficial loans – Benefit in Kind (BIK)
- P11D and Class 1A NIC when you use multiple payrolls for the same PAYE
- Expenses & Benefits - Overview
Attachment Orders
- Attachment Order Summary Report
- Attachment of Earnings (Northern Ireland)
- Child Support Deductions from Earnings Order (DEO)
- Civil Judgment Debt Attachment of Earnings Order (County Court)
- Council Tax Attachment of Earnings Order (CTAEO) - England
- Council Tax Attachment of Earnings Order (CTAEO) - Wales
Reports and Analysis
- Salary Sacrifice Reporting and Analysis
- Cross Tax Year Reporting in Analysis
- Custom Reports for SSP Payments
- Custom Columns for Payroll Summary
- FAQs - Annual Leave Entitlement
- Automatic Enrolment Journey Report
Journals
- Troubleshooting Journal Issues
- Troubleshooting issues with Kashflow Journals
- Payroll Journals - Overview
- BrightBooks Journal
- Xero - Introduction to using the API
- Xero - Submitting your journal using API
Cloud Portals
- Client Portal Users and Managers - Understanding the Key Differences
- Changing Email Addresses in BrightPay
- Invitation Timestamps for Employee Self-Service & Client Portal
- How to Use the No Access Option for Resources
- Selecting Method to Receive Verification Code
- Understanding the Leave Request Approval Process
Payroll Year End
- Paying HMRC for P11D(b) – Class 1A National Insurance
- Troubleshooting discrepancies between Analysis reports and P11D(b) total
- How to Access and Download P60s on the Employee Portal
- Year End - Support Hub
- How do I start processing 2026-27 payroll?
- Year-End Procedure for Tax Year 2025-26 - 5 Step Guide
Payroll Year End 2024/25
TimeKeeper
Miscellaneous Content
- How to Access “Ask The Payroll Centre”
- Finding your payslip or P60 - Employee guidance
- BrightPay Support
- Downloading PDFs and ZIP Files in Batches of up to 250 Employees
- Standard and Security Payslip Paper for BrightPay
- BrightPay and Umbrella Company Payroll
Payment Services
- Managing Separate Billing for New Employers
- Determining the Extra Cost of Adding Another Employer/Company to Your Existing BrightPay Account
- Cancellation of Free Trial
- Closing a payroll in BrightPay - What to do
- How to remove an employer from your BrightPay account
- Latest news – BrightPay for Windows and BrightPay Connect (UK)