BrightPay Support Scope

BrightPay is payroll processing software. We provide support on using the software itself. However, we cannot advise on employment law, compliance requirements, or legal obligations such as:

• Employee document retention periods
• Right to work verification or documents required
• Contracts of employment and disputes
• Tax or legal compliance matters
• Any other employment law-related questions

For Employment Law & Compliance Questions

If you have questions about employment law, legal obligations, or compliance requirements, please contact:

• ACAS (Advisory, Conciliation and Arbitration Service)
• Website: www.acas.org.uk
• Phone: 0300 123 1100

Need Help With BrightPay?

For questions about using BrightPay payroll software, please contact BrightPay Support:

• Help Centre: https://payrollsupport.uk.brightsg.com/hc/en-gb 
• Email: brightpayuksupport@brightsg.com
• Phone: 0345 9390019