Remove a bank account from Pay By Bank

You can now remove a connected bank account from Pay By Bank yourself, directly from the Bank Accounts screen — no need to contact support. Previously, bank accounts could be linked but never removed, meaning a closed, replaced, or incorrectly-connected account would remain listed and could be selected in error when creating a pay run.

When you remove an account, BrightPay Cloud automatically clears that account from any pay schedules in the current tax year that referenced it, and shows you which schedules were affected so you can assign a replacement before your next pay run. If a payment using that account is currently in progress, you will be told, and the account will remain listed until it is safe to remove. If the account you are removing is your only connected account, you will see an additional confirmation before proceeding.