To update the email address on your BrightPay Cloud account

1) Within My Organisations, select 'Team Members' and Invite New Member(s)

2) Enter the new email address and ensure that the role is selected as Administrator, then 'Send'

3) Accept the invitation and sign up for a BrightID with the new email address

4) Then log into BrightPay Cloud with the old email address and navigate to 'Team Members', click on the spanner icon and Transfer Ownership of Organisation

You can then confirm transfer of ownership to the new Team Member by selecting 'Yes' when prompted

Please note: It is not currently possible to transfer an employer from one organisation to another organisation.

Unfortunately, there is no direct way to downgrade the BrightID from an owner to an administrator within the system.
 
To achieve this, you'll need to follow these steps:

1. Invite a New Administrator: If you haven't already done so, invite another team member and assign them as an administrator. This person will take over ownership responsibilities.
2. Transfer Ownership: Once the new administrator is in place, go to My Organisation > Team Members and click on the spanner icon next to their name. From there, select “Transfer Ownership of Organisation.”
3. Role Change: After transferring ownership, your current owner rights will be removed automatically, allowing you to be assigned the administrator role if you'd like.